Privacy Policy

At Route1Limo, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us when using our services. By using our website and booking our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us directly when booking our services or interacting with our website. This may include:

  • Personal Information: Name, phone number, email address, billing information, and other contact details.
  • Booking Details: Pick-up and drop-off locations, dates, times, and any special requests related to your transportation.
  • Payment Information: Credit card details or other payment information when you make a reservation.

2. How We Use Your Information

We use the information you provide to deliver and improve our services. Specifically, we use your information to:

  • Process Bookings: Manage your transportation reservations and ensure accurate, reliable service.
  • Communicate with You: Contact you about your booking, send confirmations, and provide updates or information related to our services.
  • Improve Our Services: Analyze user behavior and feedback to enhance our website and services.
  • Payment Processing: Facilitate secure payment transactions for services rendered.
  • Legal Compliance: Comply with applicable laws and regulations as required.

3. Information Sharing

We value your privacy and do not sell or share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers, such as payment processors or web hosting services, to perform functions on our behalf.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or legal process, or to protect the safety and rights of our company, clients, or others.

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, misuse, or disclosure. Our website uses encryption technologies to ensure that sensitive data, such as payment information, is transmitted securely. However, please note that no method of data transmission or storage is completely secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Choices

You have control over the personal information you provide to us. You may:

  • Access and Update: Request access to or update your personal information by contacting us directly.
  • Opt-Out of Communications: You can opt out of receiving promotional emails or communications at any time by following the unsubscribe instructions in our messages or by contacting us.
  • Delete Information: Request the deletion of your personal information from our records, subject to any legal requirements or obligations.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience and collect information about how you interact with our site. Cookies are small files that are stored on your device and allow us to remember your preferences, improve website performance, and analyze traffic. You can control the use of cookies through your browser settings; however, disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page, and we encourage you to review the policy periodically. By continuing to use our services after any changes are posted, you agree to the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:

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